1. What products does reedapparel.net sell?
reedapparel.net sells high-end custom apparel.
2. Where does reedapparel.net ship?
Orders are shipped within the United States only. International shipping is not currently offered.
3. How long does it take to ship an order?
Orders are generally shipped within 1–3 business days after the order has been successfully processed and payment has been authorized.
4. How long does delivery take?
After an order has been shipped, delivery generally takes 3–7 business days.
5. Which shipping companies are used?
For shipments within the United States, orders may be shipped through USPS, UPS, or FedEx.
USPS
United States Postal Service
UPS
United Parcel Service
FedEx
FedEx Corporation
6. What happens if I enter the wrong address?
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is delayed, returned, undeliverable, or otherwise affected because an incorrect or incomplete address was provided, additional shipping costs or other applicable costs may be the customer’s responsibility.
7. Can I return an order?
Eligible products may be returned within 30 days from the date of delivery, subject to the applicable return requirements.
8. How do I request a return?
Customers must contact [email protected] before sending a return and provide the applicable order information and reason for the return.
9. How long does a refund take?
After an eligible return is received and inspected, an approved refund will generally be processed within approximately 3 days.
10. Who pays return shipping?
If the return is caused by a change of mind, incorrect order information, incorrect size or specifications, or another reason not attributable to REED APPAREL LLC, the customer is responsible for return shipping costs.
11. Which payment methods are accepted?
The website accepts VISA, MasterCard, AMERICANEXPRESS, and DISCOVER credit cards, subject to payment processor availability and authorization.
12. How will the credit card charge appear?
Charges made through reedapparel.net may appear on the customer’s credit card or payment statement using the descriptor REED APPAREL LLC.
13. Are purchases recurring?
No. Purchases through reedapparel.net are one-time sales unless a separate written agreement expressly states otherwise.
14. How can I contact REED APPAREL LLC?
Company Name: REED APPAREL LLC
Address: 28 1/2 E 10TH AVE #A
ANCHORAGE, AK 99501
Email: [email protected]